Shipping & Returns

We know you’re excited, and so are we! Please keep in mind each item is individually flame-worked with love, care, and patience.  

The final product may have slight variances from the images shown or similar inventory.

STOCKED INVENTORY SHIPS WITHIN 7-10 DAYS.

EVERYTHING ELSE IS MADE TO ORDER AND THAT TAKES A BIT LONGER.

CUSTOM ORDERS SHIP WITHIN 3-5 WEEKS UNLESS COMMUNICATED OTHERWISE.

Shipping Domestic

USPS -

UPS -

FedEx -

Shipping International

Please note that all International orders placed are responsible to pay duties and import taxes.

Returns

All sales are final. Any exception to this policy is at our sole discretion. Should you feel you have a good reason for returning any item please write to chachachainz@gmail.com. Be sure to include the date and order number of your purchase, your phone number, and e-mail contact information. We’ll let you know what we think and what can be done to help.